Enterprise Plan

Critical Reliance. Larger User Base. Strategic Governance.

Our most comprehensive network plan available for businesses with a large user base who need unlimited support, regular preventative maintenance, and strategic IT planning.

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Business Critical Plan

Critical IT Reliance. Regular IT Support. Preventative Maintenance.

Our most popular plan that combines a proactive maintenance approach with service hours that fit your individual organization’s needs.

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Pro Plan

Higher IT Reliance. Semi-Frequent IT Support. Predictable Budget Needs.

With a retainer based contract, you can purchase a bucket of hours at a discounted rate. When an issue arises, we’ll be right there to fix it.

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Starter Plan

Limited Users. Lower IT Reliance. Infrequent IT Support.

Start with an ad-hoc T&M (Time and Materials) contract where you can contact our IT support when you need us, at an hourly rate.

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Smart Plans

Our plans are 100% customized and can combine elements of all of the below plans to meet your business needs.

Starter

Best For... - Limited Users
- Lower IT Reliance
- Infrequent IT Support
  • Help Desk
  • Rapid Response Team
  • Asset Management
  • System Standardization
  • Security

Pro

Best For... - Higher IT Reliance
- Semi-Frequent IT Support
- Predictable Budget Needs
Starter &...
  • Predictable Cost
  • Designated Engineer
  • Custom Service Level
10-15% DISCOUNT

Business Critical

Best For... - Critical IT Reliance
- Regular IT Support
- Preventative Maintenance
Pro &...
  • 24/7 Monitoring
  • Monthly System Check
  • Back-Up Monitoring
  • IT Planning
20-30% DISCOUNT

Enterprise

Best For... - Critical Reliance
- Larger User Base
- Strategic Governance
Enterprise &...
  • IT Governance
  • IT Policy & Procedure
  • Unlimited Support
35%+ DISCOUNT

Don’t see what you need?

Our plans are 100% customized. Contact us for pricing, we promise it will be affordable!

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Black Line Certified

“Ready To GO”

3 Steps To Make Your IT Work Better

Step 1: Assess

Our thorough assessment process guarantees that all your issues and concerns are documented fully, allowing us to find the solution that is just right for your business.

Step 2: Improve

After we assess your existing technology and business processes, we implement solutions to improve your systems to help your business be as efficient as possible.

Step 3: Maintain

Black Line Certified Systems receive regular proactive maintenance, along with reactive support if any problems happen to arise.

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